United States (USA) Online Retail, E-Retail, E-Tailing Market & Forecast - By Merchandise, Payment Method, & 22 Companies Analysis to 2017

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Jul 2013

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United States Online Retail Market & Forecast

The online retail industry is one of the most progressive sectors of the United States. The growth in online retail sales comes from online retailers improving their websites and services. As internet retailing gains ground, store-based retailers are finding less and less need for the volume of retail space they currently occupy, and many are in the process of downsizing. Complementary to this trend is that of increasing private label penetration as retailers seek diverse strategies to remain competitive, retain consumers and protect profit margins. To stay competitive, apparel and consumer electronics brands have quickly made the jump to direct online sales operations. Online sales of apparel and accessories are now growing faster than any other ecommerce product segment and the category is poised to help US retail ecommerce sales grow.

Today, the biggest driver of growth in the industry is the adoption of smartphones, tablets and other mobile Internet devices. Consumers prefer mobile browsers when shopping, searching and entertaining themselves, while preferring applications for navigation and acquiring information. The continued advancements in technology are improving navigation and customer experience on ecommerce sites, which is improving reviews and thus drawing more traffic to the sites. U.S. shoppers are now finding it easier to shop than ever before, due to the improvements in mobile and tablet shopping capabilities. Innovative shopping models and loyalty programs — think flash sales sites like Gilt and Woot as well as subscription loyalty programs like Amazon Prime — and aggressive promotions are drawing sales away from brick-and-mortar operations.

Renub Research study titled “United States (USA) Online Retail, E-Retail, E-Tailing Market & Forecast - By Merchandise, Payment Method, & 22 Companies Analysis to 2017” provides a comprehensive assessment of the fast-evolving, high-growth United States Online Retail Market. This 178 page report with 107 Figures and 8 Tables studies the United States Online Retail Market Landscape. This report contains 9 chapters.

i) United States Online Retail Market & Forecast (Chapter 2)

ii) United States Online Shoppers (Chapter 3)

iii) United States Online Retail Market Share & Forecast (Chapter 4)

iv) United States Online Retail Market & Forecast – Merchandise Wise (Chapter 5)

v) United States Online Retail Market & Forecast – Payment System Wise (Chapter 6)

vi) United States Online Retail Market & Forecast – Company Analysis (Chapter 7)

vii) Driving Forces for United States Online Retail (Chapter 8)

viii) Challenges for United States Online Retail (Chapter 9)

Merchandise Wise – Market & Forecast Analysis (2007 – 2017) (Chapter No. 5)

1.   Electronics and Appliances 10.   Furniture and Home Furnishing
2.   Computer Hardware 11.   Office Equipments & Supplies
3.   Computer Software 12.   Toy, Hobby & Games
4.   Books & Magazine 13.   Food & Beverages
5.   Music/Videos 14.   Flowers
6.   Clothing & Accessories including
Footwear 15.   Tickets (Movies & Events)
7.   Jewelry 16.   Sporting Goods
8.   Health & Personal Care 17.   Pet Supplies
9.   Auto and Parts 18.   Others

Payment System – Market & Forecast Analysis (2011 – 2017) (Chapter No. 6)

1.   Credit Card 4.   Prepaid/Gift Card
2.   Debit Card 5.   Store Credit Card
3.   Alternative Payment

Company Analysis – Sales & Forecast Analysis (2007 – 2017) (Chapter No. 7)

1.   Amazon.com Inc. 2.   Apple Inc.
3.   QVC Inc. 4.   Wal-Mart Stores Inc.
5.   Sears Holdings Corporation 6.   Best Buy Co Inc.
7.   Staples Inc. 8.   Newegg.com Inc.
9.   Dell Inc. 10.   Target Corp.
11.   Macy’s Inc. 12.   Valve Corp.
13.   J.C. Penney Corp Inc. 14.   Limited Brands Inc.
15.   Sony Corp of America 16. L.L. Bean Inc.
17.   Costco Wholesale Corp. 18.    Gap Inc.
19.   Hewlett-Packard Co. 20.   Williams-Sonoma Inc.
21.   HSN Inc. 22.      Other Companies

Data Sources

This report is built using data and information sourced from proprietary databases, primary and secondary research and in-house analysis by Renub Research team of industry experts.

Primary sources include industry surveys and telephone interviews with industry experts.

Secondary sources information and data has been collected from various printable and non-printable sources like search engines, News websites, Government Websites, Trade Journals, White papers, Government Agencies, Magazines, Newspapers, Trade associations, Books, Industry Portals, Industry Associations and access to more than 500 paid databases.

1. Executive Summary

2. United States Online Retail Market & Forecast

3. United States Online Shoppers & Forecast

4. United States – Online Retail Market Share & Forecast
4.1 United States – Online Retail Merchandise Wise Market Share & Forecast
4.2 United States – Online Retail Payment System Market Share & Forecast
4.3 United States Online Retail Company – Sales Share & Forecast

5. United States Online Retail Market & Forecast – Merchandise Wise
5.1 United States Online Retail Market & Forecast – Electronics and Appliances
5.2 United States Online Retail Market & Forecast – Computer Hardware
5.3 United States Online Retail Market & Forecast – Computer Software
5.4 United States Online Retail Market & Forecast – Books & Magazine
5.5 United States Online Retail Market & Forecast – Music/Videos
5.6 United States Online Retail Market & Forecast - Clothing & Accessories including Footwear
5.7 United States Online Retail Market & Forecast – Jewelry
5.8 United States Online Retail Market & Forecast – Health & Personal Care
5.9 United States Online Retail Market & Forecast – Auto and Parts
5.10 United States Online Retail Market & Forecast – Furniture and Home Furnishing
5.11 United States Online Retail Market & Forecast – Office Equipments & Supplies
5.12 United States Online Retail Market & Forecast – Food & Beverages
5.13 United States Online Retail Market & Forecast – Toy, Hobby & Games
5.14 United States Online Retail Market & Forecast – Sporting Goods
5.15 United States Online Retail Market & Forecast – Pet Supplies
5.16 United States Online Retail Market & Forecast – Flowers
5.17 United States Online Retail Market & Forecast – Tickets (Movies & Events)
5.18 United States Online Retail Market & Forecast – Others

6. United States Online Retail Payment System Market & Forecast
6.1 United States Online Retail Payment Market & Forecast – Using Credit Card
6.2 United States Online Retail Payment Market & Forecast – Using Debit Card
6.3 United States Online Retail Payment Market & Forecast – Using Alternative Payment
6.4 United States Online Retail Payment Market & Forecast – Using Prepaid/Gift Card
6.5 United States Online Retail Payment Market & Forecast – Using Store Credit Card
6.6 Comparing Store Credit Cards

7. United States Online Retail Company Analysis
7.1 Amazon.com Inc – Sales & Forecast
7.2 Apple Inc – Sales & Forecast (Online)
7.3 QVC Inc – Sales and Forecast (Online)
7.4 Walmart Stores Inc – Sales and Forecast (Online)
7.5 Sears Holdings Corporation – Sales and Forecast (Online)
7.6 Best Buy Co Inc – Sales and Forecast (Online)
7.7 Staples Inc – Sales and Forecast (Online)
7.8 Newegg.com Inc – Sales and Forecast
7.9 Dell Inc – Sales and Forecast (Online)
7.10 Target Corp. – Sales and Forecast (Online)
7.11 Macy’s Inc. – Sales and Forecast (Online)
7.12 Valve Corp – Sales and Forecast (Online)
7.13 J.C. Penney Corp Inc – Sales and Forecast (Online)
7.14 Limited Brands Inc – Sales and Forecast (Online)
7.15 Sony Corp of America – (Online) Sales and Forecast (Online)
7.16 L.L. Bean Inc – Sales and Forecast (Online)
7.17 Costco Wholesale Corp – Sales and Forecast (Online)
7.18 Gap Inc – (Online) Sales and Forecast (Online)
7.19 Hewlett-Packard Co – Sales and Forecast (Online)
7.20 Williams–Sonoma Inc – Sales and Forecast (Online)
7.21 HSN Inc – Sales and Forecast (Online)
7.22 Other Companies – Sales and Forecast (Online)

8. Driving Forces for United States Online Retail
8.1 Increased Spending on E–Commerce Technology
8.2 US Mobile Commerce Sales
8.2.1 Via Smartphone & Other Mobile Devices
8.2.2 Other Mobile Devices
8.2.3 Via Tablet
8.3 Increasing Number of Shoppers via Mobile Device
8.4 Growing Regionalized Distribution Networks
8.5 Real Estate Cost & Showrooming Hurdle for Brick and Motor Retailers
8.6 Increased Shoppers Satisfaction
8.7 Bridging the Consumer Experience Gap in Online Retail

9. Challenges for United States Online Retail
9.1 Complex E-Commerce Tax Policy
9.1.1 Policy Responses
9.2.2 Security & Privacy Issues

List of Figures:

Figure 2 1: United States – Online Retail Market (Billion US$), 2007 – 2012
Figure 2 2: United States – Forecast for Online Retail Market (Billion US$), 2013 – 2017

Figure 3 1: United States – Number of Online Shoppers (Million), 2009 – 2012
Figure 3 2: United States – Forecast for Number of Online Shoppers (Million), 2013 – 2017

Figure 4 1: United States – Online Retail Payment Market Share (Percent), 2011 – 2012
Figure 4 2: United States – Forecast for Online Retail Payment Market Share (Percent), 2013 – 2017

Figure 5 1: United States – Online Retail Market for Electronics and Appliances (Billion US$), 2005 – 2012
Figure 5 2: United States – Forecast for Online Retail Market for Electronics and Appliances (Billion US$), 2013 – 2017
Figure 5 3: United States – Online Retail Market for Computer Hardware (Billion US$), 2004 – 2012
Figure 5 4: United States – Forecast for Online Retail Market for Computer Hardware (Billion US$), 2013 – 2017
Figure 5 5: United States – Online Retail Market for Computer Software (Billion US$), 2004 – 2012
Figure 5 6: United States – Forecast for Online Retail Market for Computer Software (Billion US$), 2013 – 2017
Figure 5 7: United States – Online Retail Market for Books & Magazine (Billion US$), 2004 – 2012
Figure 5 8: United States – Forecast for Online Retail Market for Books & Magazine (Billion US$), 2013 – 2017
Figure 5 9: United States – Online Retail Market for Music/Videos (Billion US$), 2004 – 2012
Figure 5 10: United States – Forecast for Online Retail Market for Music/Videos (Billion US$), 2013 – 2017
Figure 5 11: United States – Online Retail Market for Clothing & Accessories including Footwear (Billion US$), 2004 – 2012
Figure 5 12: United States – Forecast for Online Retail Market for Clothing & Accessories including Footwear (Billion US$), 2013 – 2017
Figure 5 13: United States – Online Retail Market for Jewelry (Billion US$), 2007 – 2012
Figure 5 14: United States – Forecast for Online Retail Market for Jewelry (Billion US$), 2013 – 2017
Figure 5 15: United States – Online Retail Market for Health & Personal Care (Billion US$), 2004 – 2012
Figure 5 16: United States – Forecast for Online Retail Market for Health & Personal Care (Billion US$), 2013 – 2017
Figure 5 17: United States – Online Retail Market for Auto and Parts (Billion US$), 2004 – 2012
Figure 5 18: United States – Forecast for Online Retail Market for Auto and Parts (Billion US$), 2013 – 2017
Figure 5 19: United States – Online Retail Market for Furniture & Home Furnishing (Billion US$), 2004 – 2012
Figure 5 20: United States – Forecast for Online Retail Market for Furniture & Home Furnishing (Billion US$), 2013 – 2017
Figure 5 21: United States – Online Retail Market for Office Equipments & Supplies (Billion US$), 2004 – 2012
Figure 5 22: United States – Forecast for Online Retail Market for Office Equipments & Supplies (Billion US$), 2013 – 2017
Figure 5 23: United States – Online Retail Market for Food & Beverages (Billion US$), 2004 – 2012
Figure 5 24: United States – Forecast for Online Retail Market for Food & Beverages (Billion US$), 2013 – 2017
Figure 5 25: United States – Online Retail Market for Toy, Hobby & Games (Billion US$), 2004 – 2012
Figure 5 26: United States – Forecast for Online Retail Market for Toy, Hobby & Games (Billion US$), 2013 – 2017
Figure 5 27: United States – Online Retail Market for Sporting Goods (Billion US$), 2004 – 2012
Figure 5 28: United States – Forecast for Online Retail Market for Sporting Goods (Billion US$), 2013 – 2017
Figure 5 29: United States – Online Retail Market for Pets (Billion US$), 2004 – 2012
Figure 5 30: United States – Forecast for Online Retail Market for Pets (Billion US$), 2013 – 2017
Figure 5 31: United States – Online Retail Market for Flowers (Billion US$), 2004 – 2012
Figure 5 32: United States – Forecast for Online Retail Market for Flowers (Billion US$), 2013 – 2017
Figure 5 33: United States – Online Retail Market for Other Tickets (Billion US$), 2004 – 2012
Figure 5 34: United States – Forecast for Online Retail Market for Tickets (Billion US$), 2013 – 2017
Figure 5 35: United States – Online Retail Market for Other Products (Billion US$), 2007 – 2012
Figure 5 36: United States – Forecast for Online Retail Market for Other Products (Billion US$), 2013 – 2017

Figure 6 1: United States – Online Retail Payment Using Credit Card (Billion US$), 2011 – 2012
Figure 6 2: United States – Forecast for Online Retail Payment Using Credit Card (Billion US$), 2013 – 2017
Figure 6 3: United States – Online Retail Payment Using Debit Card (Billion US$), 2011 – 2012
Figure 6 4: United States – Forecast for Online Retail Payment Using Debit Card (Billion US$), 2013 – 2017
Figure 6 5: United States – Online Retail Payment Using Alternative Payment (Billion US$), 2011 – 2012
Figure 6 6: United States – Forecast for Online Retail Payment Using Alternative Payment (Billion US$), 2013 – 2017
Figure 6 7: United States – Online Retail Payment Using Prepaid/Gift Card Payment (Billion US$), 2011 – 2012
Figure 6 8: United States – Forecast for Online Retail Payment Using Prepaid/Gift Card Payment (Billion US$), 2013 – 2017
Figure 6 9: United States – Online Retail Payment Using Store Credit Card Payment (Billion US$), 2011 – 2012
Figure 6 10: United States – Forecast for Online Retail Payment Using Store Credit Card Payment (Billion US$), 2013 – 2017

Figure 7 1: United States – Amazon.com Inc Online Sales (Billion US$), 2007 – 2012
Figure 7 2: United States – Forecast for Amazon.com Inc Online Sales (Billion US$), 2013 – 2017
Figure 7 3: United States – Apple Inc Online Sales (Billion US$), 2007 – 2012
Figure 7 4: United States – Forecast for Apple Inc Online Sales (Billion US$), 2013 – 2017
Figure 7 5: United States – QVC Inc Online Sales (Billion US$), 2006 – 2012
Figure 7 6: United States – Forecast for QVC Inc Online Sales (Billion US$), 2013 – 2017
Figure 7 7: United States – Walmart Stores Inc Online Sales (Billion US$), 2007 – 2012
Figure 7 8: United States – Forecast for Walmart Stores Inc Online Sales (Billion US$), 2013 – 2017
Figure 7 9: United States – Sears Holdings Corp. Online Sales (Billion US$), 2007 – 2012
Figure 7 10: United States – Forecast for Sears Holdings Corp. Online Sales (Billion US$), 2013 – 2017
Figure 7 11: United States – Best Buy Co. Inc Online Sales (Billion US$), 2007 – 2012
Figure 7 12: United States – Forecast for Best Buy Co. Inc Online Sales (Billion US$), 2013 – 2017
Figure 7 13: United States – Staples Inc Online Sales (Billion US$), 2007 – 2012
Figure 7 14: United States – Forecast for Staples Inc Online Sales (Billion US$), 2013 – 2017
Figure 7 15: United States – Newegg.com Inc Online Sales (Billion US$), 2007 – 2012
Figure 7 16: United States – Forecast for Newegg.com Inc Online Sales (Billion US$), 2013 – 2017
Figure 7 17: United States – Dell Inc Online Sales (Billion US$), 2007 – 2012
Figure 7 18: United States – Forecast for Dell Inc Online Sales (Billion US$), 2013 – 2017
Figure 7 19: United States – Target Corp. Online Sales (Billion US$), 2007 – 2012
Figure 7 20: United States – Forecast for Target Corp. Online Sales (Billion US$), 2013 – 2017
Figure 7 21: United States – Macy’s Inc Online Sales (Billion US$), 2007 – 2012
Figure 7 22: United States – Forecast for Macy’s Inc Online Sales (Billion US$), 2013 – 2017
Figure 7 23: United States – Valve Corp Online Sales (Billion US$), 2007 – 2012
Figure 7 24: United States – Forecast for Valve Corp Online Sales (Billion US$), 2013 – 2017
Figure 7 25: United States – J.C. Penny Corp Inc Online Sales (Billion US$), 2007 – 2012
Figure 7 26: United States – Forecast for J.C. Penny Corp Inc Online Sales (Billion US$), 2013 – 2017
Figure 7 27: United States – Limited Brands Inc Online Sales (Billion US$), 2007 – 2012
Figure 7 28: United States – Forecast for Limited Brands Inc Online Sales (Billion US$), 2013 – 2017
Figure 7 29: United States – Sony Corp of America Online Sales (Billion US$), 2007 – 2012
Figure 7 30: United States – Forecast for Sony Corp of America Online Sales (Billion US$), 2013 – 2017
Figure 7 31: United States – L.L. Bean Inc Online Sales (Billion US$), 2007 – 2012
Figure 7 32: United States – Forecast for L.L. Bean Inc Online Sales (Billion US$), 2013 – 2017
Figure 7 33: United States – Costco Wholesale Corp Online Sales (Billion US$), 2007 – 2012
Figure 7 34: United States – Forecast for Costco Wholesale Corp Online Sales (Billion US$), 2013 – 2017
Figure 7 35: United States – Gap Inc Online Sales (Billion US$), 2007 – 2012
Figure 7 36: United States – Forecast for Gap Inc Online Sales (Billion US$), 2013 – 2017
Figure 7 37: United States – Hewlett-Packard Co Online Sales (Billion US$), 2007 – 2012
Figure 7 38: United States – Forecast for Hewlett-Packard Co Online Sales (Billion US$), 2013 – 2017
Figure 7 39: United States – Williams–Sonoma Inc Online Sales (Billion US$), 2007 – 2012
Figure 7 40: United States – Forecast for Williams–Sonoma Inc Online Sales (Billion US$), 2013 – 2017
Figure 7 41: United States – HSN Inc Online Sales (Billion US$), 2006 – 2012
Figure 7 42: United States – Forecast for HSN Inc Online Sales (Billion US$), 2013 – 2017
Figure 7 43: United States – Other Companies Online Sales (Billion US$), 2007 – 2012
Figure 7 44: United States – Forecast for Other Companies Online Sales (Billion US$), 2013 – 2017

Figure 8 1: US Online Retail – Plan to Replace E–Commerce Platform, May 2012
Figure 8 2: United States – M Commerce Sales via Smartphone (Billion US$), 2010 – 2012
Figure 8 3: United States – Forecast for M Commerce Sales via Smartphone (Billion US$), 2013 – 2017
Figure 8 4: United States – Forecast for Online Sales via Smartphone (Percent), 2013 – 2017
Figure 8 5: United States – M Commerce Sales via Other Mobile Devices (Billion US$), 2011 – 2012
Figure 8 6: United States – Forecast for M Commerce Sales via Other Mobile Devices (Billion US$), 2013 – 2017
Figure 8 7: United States – Average Order Value by Various Devices (US$), 2011
Figure 8 8: United States – M–Commerce Sales via Tablet (Billion US$), 2011 – 2012
Figure 8 9: United States – Forecast for M–Commerce Sales via Tablet (Billion US$), 2013 - 2017
Figure 8 10: United States – Number of Mobile Shoppers (Million), 2011 – 2012
Figure 8 11: United States – Forecast for Number of Mobile Shoppers (Million), 2013 – 2017

List of Tables:

Table 4 1: United States – Online Retail Market Share Merchandise Wise (Percent), 2007 – 2012

Table 4 2: United States – Forecast for Online Retail Market Merchandise Wise (Billion US$), 2013 – 2017
Table 4 3: United States – Online Retail Company Sales Share (Percent), 2007 – 2012
Table 4 4: United States – Forecast for Online retail Company Sales Share (Percent), 2013 – 2017

Table 6 1: Comparison of Store Credit Cards, 2012

Table 8 1: Shopper Satisfaction with Top Online Retailers in the U.S., Holiday 2012
Table 8 2: Shopper Satisfaction with Top Online Retailers in the U.S., Holiday 2012
Table 8 3: Shopper Satisfaction with Top Online Retailers in the U.S., Holiday 2012